Privacy Policy
Blandford & Co.
Last Updated: December 18th, 2025
Blandford & Co. respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or submit information through our advertising and lead forms (including Facebook/Instagram).
1) Who We Are
Blandford & Co. is a Louisville, Kentucky–based design-build and remodeling company specializing in residential remodeling projects.
2) Information We Collect
We may collect information you provide directly to us, including:
Contact Information: name, email address, phone number, mailing address
Project Information: project type, location/service area, estimated timeline, budget range, property details, photos you choose to share, and any notes you submit
Communication Information: messages, call notes, emails, and SMS/text message interactions
Technical Information (Website): IP address, browser type, device identifiers, pages visited, and approximate location derived from IP address (typical web analytics)
Information from Facebook/Instagram (Meta) Lead Forms
If you submit your information through a Facebook or Instagram lead form, we receive the information you choose to submit (for example: name, phone number, email, zip code, and project details). Meta may also provide us with form and campaign metadata (such as which ad or campaign generated the lead).
3) How We Use Your Information
We may use your information to:
Respond to inquiries and communicate with you about your project
Provide estimates, schedule consultations, and deliver requested information
Operate and improve our website, marketing, and customer experience
Send updates and marketing communications (where permitted by law)
Follow up on leads from advertising campaigns (including by phone, email, and text)
Prevent fraud and protect our business, clients, and users
4) How We Share Your Information
We do not sell your personal information. We may share your information in limited circumstances, including:
Service providers who help us operate (e.g., CRM/lead management tools, email/SMS platforms, scheduling tools, analytics providers)
Professional advisors (legal, accounting, insurance) as needed
Legal and safety reasons if required by law, subpoena, or to protect rights, safety, and security
Business transfers if we are involved in a merger, acquisition, or asset sale
5) Text Messages, Calls, and Email Communications
If you provide your phone number or email (including through a lead form), you agree that we may contact you about your inquiry and project, including through calls, emails, and text messages.
Opt-out: You can opt out of marketing emails by using the unsubscribe link (if included) or contacting us directly.
SMS opt-out: You may opt out of text messages by replying “STOP” (where applicable) or contacting us using the information below.
Message and data rates may apply depending on your carrier.
6) Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site (for example, analytics). You can control cookies through your browser settings. Disabling cookies may impact some site features.
7) Data Retention
We retain personal information as long as reasonably necessary to respond to your inquiry, provide services, maintain business records, comply with legal obligations, and resolve disputes.
8) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed 100% secure.
9) Your Privacy Rights and Choices
Depending on where you live, you may have rights to:
Request access to personal information we hold about you
Request correction or deletion (subject to legal and business record requirements)
Opt out of marketing communications
To exercise these rights, contact us using the information below.
10) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
11) Changes to This Privacy Policy
We may update this Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
12) Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Blandford & Co.
Email: info@blandfordandco.com Blandford & Co.
Phone: (502) 220-5602 Blandford & Co.